We are working on making our websites more accessible following principles laid down by the Web Accessibility Initiative (WAI). With this in mind, we have a plan to reach level 2 compliance with the Disability Discrimination Act.

You will experience these improvements as we bring the design and all new content on each of our websites up to a higher level of accessibility.

The Royal Mail Group website is currently being updated. In the meantime, if you require the information in an alternative form please do not hesitate to contact us on 08457 740 740 or Textphone 08456 00 06 06 (Welsh 08456 030800).

Royal Mail Group's commitment to disability related issues

Royal Mail Group is committed to continually reviewing the accessibility of all our products and services as well as access to Post Office™ branches.

Royal Mail Group is a Gold Card Member of The Employers' Forum on Disability (EFD) and is a Two Ticks employer.

Our employees and subpostmasters can access help and advice on disability related issues through the Disability Action Centre.

Contact us

If you have any comments or suggestions, please contact us. Unfortunately we cannot respond to every e-mail personally, although we will take your views into consideration as part of our ongoing commitment to accessibility.