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Royal Mail's Operators Licence (PDF - 635Kb)
Royal Mail Group's Licence requires it to appoint a Compliance
Officer, and to publish a report on the Compliance Officer's activities
during the most recent financial year. The attached report sets
out the Compliance Officers activities for the year 2004/05
pursuant to the reporting requirements set out in Licence condition
13.5.
Compliance
Officer's activities 2004 - 05 (PDF - 151Kb)
The Compliance Officer is assigned the task of investigating representations that Royal Mail Group may be contravening Part 4 (entitled "Promotion Of Effective Competition Between Postal Operators") of the Licence, or that compliance-procedures may not be effective. This document describes how we would approach such an investigation:
Investigation procedure for alleged breaches (PDF - 71Kb)
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