Disability Action Centre
Fact Sheets/Guides - The Whole List
- Accessible literature and form design - hints and tips
- Accessible web design
- Access to buildings
- Access to Work (AtW)
- Adult literacy and numeracy
- Adaptive information technology for disabled employees within Royal Mail
- Asthma
- Colour blindness
- Counters and service desks
- DDA - Rights and responsibilities
- DDA - Sources of advice and information
- Disability awareness
- Disability Symbol ('two ticks')
- Disabled Customers Policy
new - Do’s and don’ts when meeting and communicating with people with hearing impairments
- Do’s and don’ts when meeting and communicating with people with physical impairments
- Do’s and don’ts when meeting and communicating with people with visual impairments
- Dyslexia
- Employers' Forum on Disability (EFD)
- Employing deaf or hard of hearing people
- Epilepsy
- Equal Opportunities Policy
- European Year of Disabled People (EYDP)
- Funding for sub Post Office branches
- Lap trays
- Magnifiers
- Making our literature and forms accessible
- Models of disability - an overview
- Office seating
- Pen grips and chunky pens
- Portable and temporary ramps
- Producing accessible information internal checklist
- Signature and envelope guides
- Telephones with amplification
- Transcription services
- Writing about disabled people - guidelines
Guides
- A guide to the Post Office Ltd accessibility (DDA) fund
- Access for disabled customers - How to apply for Planning Permission
- Disabled parking - How to persuade your local council to provide Blue Badge parking bays near your branch
- Disability Awareness Modules
- Disability Tick Lists (DDA Part III)
- Giving good service to customers with disabilities
- Inclusive Design
- Legal Guide: DDA Part II Guide
- Legal Guide: DDA Part III Guide
- Producing Accessible Bilingual Information
- Recruitment Process Guidelines and Checklist
- Self Audit Pack
Useful Contacts/Organisations
If you are unable to find the information you need or in the format you require, please contact the DAC -
Email - DAC@royalmail.com
