Disability Action Centre (DAC) fact sheet Employing deaf or hard of hearing people The Royal National Institute for Deaf People (RNID) provides specialist advice and information on issues for people who are deaf or hard of hearing. They have an Information Line and a range of leaflets and fact sheets, many of which can be downloaded from their website. Some of the topics covered in their publications which may be of interest to Royal Mail managers, include: * Good practice when employing deaf or hard of hearing people - considering the induction process, the working environment, career and development training, etc. * Communication services and the RNIDs regional Communications Services Units (CSUs) who can direct enquirers to local and national communication and interpreting services, such as BSL interpreters, Sign Supported English (SSE) interpreters, Lipspeakers, Deafblind interpreters, etc. * Learning British Sign Language (BSL) - what is involved in such training. * Deaf awareness * Information on products and services designed for people with hearing impairments. RNID contact details: RNID Information Line, 19-23 Featherstone Street, London EC1Y 8SL Telephone: 0808 8080123 Textphone: 0808 8089000 Fax: 020 7296 8199 email: informationline@rnid.org.uk website: www.rnid.org.uk Whilst we endeavour to ensure the accuracy of information given in this fact sheet, it is intended for guidance only. Inclusion of supplier/organisation details does not imply Royal Mail Group plc approval. Any prices/terms/conditions must be confirmed direct with service provider. If you require this fact sheet in an alternative format, please contact the DAC via: Royal Mail Disability Helpline Telephone: 0114 241 4731 Fax: 0114 241 4534 Calls are welcome through RNID Typetalk and BT Text Direct Email: dac@royalmail.com Website: www.royalmail.com/dac Royal Mail is a trading name of Royal Mail Group plc. Registered number 4138203. Registered in England and Wales. Registered office: 148 Old Street, LONDON, EC1V 9HQ