Disability Action Centre
Disabled Customers
The following cover access to services for disabled customers and some useful contact points
Fact Sheets/Guides
- Disability Tick Lists (DDA Part III)
- Disabled Customers Policy
new - Legal guide: DDA Part III Guide
- Self Audit Pack
Useful Contacts/Organisations
Disability Rights Commission (DRC is an independent body set up to help secure civil rights for disabled people)
Employers’ Forum on Disability (EFD is the UK’s employers’ organisation focused on disability)
If you are unable to find the information you need or in the format you require, please contact the DAC -
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Email - DAC@royalmail.com



